HRM Direct

If you consider yourself a competent employer/recruiter (as you should), then you should know the deal about E-verify.  It is a free service provided by the Department of Homeland Security that allows you to electronically verify the employment eligibility of all your newly hired employees.  The process is very simple.  Employers enter their employees’ identification information and documents, and that information is checked against Department of Homeland Security and Social Security Administration databases.  Although the process is mostly voluntary (some states such as Mississippi require it), it would be foolish not to go through with it since it essentially decreases your own liability should it ever come to light that one of your employees submitted false documents.  U.S. Citizenship and Immigration Services (USCIS) provides a very helpful E-verify resource here.  For your convenience, the HRM Direct team has gone through the online research and found the most important points regarding E-Verify and you.

1.   E-Verify is NOT a pre-screening tool

The law specifically states that you can not use E-verify to screen job candidates before you hire them.  The government recently released a new law that allows job candidates to self-check their employment status before applying to your job, but you can not check the verify the employment status of any employee until you actually hire them.

2. If you use E-Verify, you must use it on ALL new hires

Legislation on E-Verify is designed to be as nondiscriminatory as possible.  As such, the law stipulates that if you choose to use E-Verify, you must use it on every single new employee that you hire.

3. A Tentative Non-Confirmation (TNC) is NOT grounds to fire an employee

When an employee’s information is entered into E-verify, you will receive an “Employment Authorized” 96.5% of the time.  However, on the rare occasion that an employee’s information does not get checked out immediately, you will receive a Tentative Non-Confirmation (TNC).  A TNC does not mean that an employee is not legal to work, rather that the database wasn’t able to immediately find a match on the submitted documents.  If this happens, you must go over the TNC notice with your employee and discuss the employee’s options.  Your employee can either fix the mismatch, contest the TNC or choose to do nothing.  What happens next is that the mismatch will be resolved and the TNC waived, or your employee will receive a final nonconfirmation, at which point you must terminate said employee.

Only a final non confirmation is grounds for employee termination, however.  Any employee that receives a TNC is still eligible to work and can not be fired for having a TNC.

 

E-Verify is the government’s way of giving employers a free I-9 spell check.  It won’t help you fix careless mistakes in filling out the form as we discuss here, but it addresses the issue of making sure that your employees’ have adequate legal documentation to work for you.  Use it and rest easy knowing that even if you were fooled by a false employment document, so was the government.




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[Editor's Note:  This post was written by HRM Direct Intern Don Kim about a month ago, however it was not published at the time.]

Good news.  It is second semester of my senior year of college and many of my friends are receiving offers for full-time employment.  Along with these job offers come the inevitable packets of onboarding forms that my friends must send via FedEx before they can officially start working.  I can’t help but think that using all that paper, money, manpower and gas on sending an envelope from New York to my campus in Medford, MA is all wasted when a simple e-mail could have accomplished the same thing.

As an intern at an HRM software company, I have to put in my two cents.  Paper forms are a waste.  A waste of time, money, natural resources and efficiency.  Technology has reached a point where an electronic system is secure enough, reliable enough and user-friendly enough to do away with papers for good.  We all love lists, so here’s a 5 point list on why you need to go paperless right now.

1. Paper

No, not that 8.5 x 11 inch sheet on your desk.  I’m talking about the kind of paper that rappers talk about in their songs: the benjamins.  Did you know that shipping a 0.5lb new hire packet 200 miles from New York to Boston costs $13.08?  That same packet of paper would then have to be stored in a file cabinet that eats up your precious office space.  With a paperless system, the same information could be sent, received and processed electronically for virtually nothing, and all the information would be stored securely in an online database.

$13.08 to send one packet to one new hire.  How many hires do you make a year?

2. Time

With a paperless system, everything is one click away.  To view a candidate’s resume and information from 2 years ago you don’t have to spend time rummaging through cabinets to find what you want.

That new hire packet that cost $13.08 to ship from New York to Boston also takes at least 2 business days to get there.  That same packet when sent via e-mail and handled electronically would take less than one day to process.

You went to school and took the exams to recruit.  You shouldn’t be wasting your time on things like looking for paper files or waiting on FedEx shipments.

3. Go green

Go paperless and pat yourself on the back for being an enlightened individual who understands the importance of preserving the environment.  The fact that you can use a paperless system as leverage to re-brand your company as being  environmentally-friendly and socially conscious is just a nice bonus.

4. Better records

Any paperless ATS system worth its salt will have features that allow you to keep accurate and detailed records of your HR activity.  Cost-per-hire metrics, automated pipeline data on each individual requisition, an online interface that encourages collaboration between hiring managers and more.  Those HR improvements you brainstorm about but never get around to doing can all be implemented by switching over to paperless.

 

For those who want to learn more, there are plenty of resources available.  Know your business and select a paperless system that best fits your needs.




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As a recruiter, it is your job to know your client company and find the best possible fit for their open position.  Delivering an excellent candidate to your client not only makes them happy, but it also increases your credibility as a competent recruiter.

So you’ve got a large candidate network to call on, excellent sourcing skills and the job posting from your client.  Think you are ready to dive into finding candidates?  Not quite.  To truly know what your client company needs from a candidate, you yourself have to get a personal feel of what the company is like.  The simplest path to getting to the heart of the company is through the hiring manager.  He is the one looking to fill the position, and he is the one who (supposedly) has a good feel for the needs of the company.  So how do you go about doing this?  We at HRMDirect have provided you with some helpful tips for getting the most out of your hiring manager – recruiter relationship.

1. Plan ahead

Before the recruiting process even starts, it may be helpful to have a meeting with you, the hiring manager and representatives from any other relevant departments involved with the hire.  Use this meeting to evaluate relevant factors to the hire such as the state of the current labor market, salary restriction and selling points of the position.  This is the time for everyone to collaborate and create a job posting that formulates the optimal candidate on paper.  In doing so, you take the first steps in avoiding any regret of a bad hire due to miscommunication between your client and you.

2. Maintain constant feedback

Constant communication between you and the hiring manager is key.  A weekly follow-up call should be sufficient to keep everyone in the loop about the hiring pipeline.  Use these calls to go over previous candidates and to keep each other abreast of new changes/factors involved with the new hire.

3. Ask why

As the recruiter, you should know exactly why the hiring manager liked or did not like a particular candidate.  Ask your hiring manager to clarify concrete reasons as to why a particular candidate was rejected or advanced to a second round.  The combined feedback you get from these responses is just as valuable as the job posting.

4. Experience first-hand what works

Meet with the top performers of your client company to see how their unique traits make them successful at that particular company.

5. Leverage your expertise

Chances are that you will have more interviewer experience than your hiring manager.  Offer your hiring manager some tips on how to conduct an effective interview.  Not only will this streamline the hiring process, but it will increase the hiring manager’s trust in you, which may lead to them giving you more helpful information towards hiring the best candidate.  Inc.com offers a quiz to help hiring managers with their interview skills.

 

Don’t rush to find an acceptable candidate in the shortest time possible.  Do the necessary legwork of getting to know the company and the needs of the hiring manager.  Chances are that no one will remember how you took 2 extra weeks to deliver a top candidate, but they will remember how your poorly chosen candidate caused them to lose business.

 

 




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Going Paperless. Tips for Making the Leap

by Don Kim on May 18, 2011

So you’ve made the decision to go with a paperless applicant tracking system (ATS). You’re researching vendors and throwing out your now unnecessary file cabinets.  Good for you, but that doesn’t mean you can go on autopilot now. Although a paperless system will reduce your workload, you will have to put in some effort to make a smooth transitioning from paper to paperless. Always here to help you, the HRM Direct team has compiled a list of tips and pointers to keep in mind when making the transition.

1. Training Sessions are key

Invest some time to make sure that every employee undergoes the proper amount of training to be able to use your new software.  Not to bash on the computer literacy of your employees, but it can get very messy if your hiring managers are handling multiple candidate requisitions in the wrong folders.  Any competent ATS software vendor will have dedicated client relationship managers who will walk you and your employees through the ins and outs of your new system.

2. Write up a Standard Operating Procedure

Write up and circulate a list of standard rules and procedures to follow when completing certain tasks.  This list should have final authority on how things are done and should stay consistent.  Hammer out the who, what, where and whens of your system so that everyone knows exactly what their contribution to your system should be.  Doing so will minimize any confusion and lost efficiency from getting used to a new system.

3. About converting old paper documents to paperless…

Don’t do it.  The time and effort needed to successfully convert your old documents to paperless is better spent on other tasks such as making sure that your entire team is on board with your new system and learning how to use it.

4. Know your system, but be flexible

Fact: You are essentially overhauling your entire system for handling documents, so you will have to deal with some changes.  This does not mean that the practices you used to use are completely going out the window.  You know your company and the best way to complete certain tasks.  Keep those general ideas in mind, but be prepared to make some changes to your M.O. that will ultimately lead to a more efficient workplace.

5. Don’t hesitate to use the helpline

If your online ATS vendor has online/phone customer support, use it.  If they don’t, find a new vendor.  Your business is unique. As such, it  will have its own specific needs that require attention, and that’s what the customer help line is for.  Don’t waste an hour trying to fix a minor problem when you can spend 5 minutes on the phone with a specialist to solve it.

 

Don’t let a few speedbumps get in the way of your office enjoying its new toy.  By the time you get used to it, you and your employees will wonder how you ever worked without it!




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Responding to Increasing Government Interest in Workplace Diversity

May 13, 2011

Workplace diversity is on the government’s mind.  As ERE reports, President Obama is considering a new Executive Order that would push a “government-wide effort to promote diversity and inclusion” in the workplace.  Formal diversity legislation is already in place in the finance industry via the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. [...]




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Government Crackdowns on Recruiters and HR Departments: H-1B forms and the Labor Condition Application (LCA)

May 5, 2011

The Department of Labor (DOL) has found a new weapon of choice for cracking down on non-compliance in employers: the H-1B form.  In early April the DOL asserted claims of nearly $7 million in back-wages and civil money penalties against Maryland’s Prince George’s County Public Schools.  The DOL raised issue with the school district’s requiring [...]




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HR and Recruiting News You Might Have Missed

May 2, 2011

Hello HR readers!  Welcome to HRM Direct’s weekly tradition of bringing you the most relevant HR news updates.  Before I begin, a quick sidenote.  I usually don’t do this, but I feel that an event of this magnitude deserves some recognition, even in our lowly HR blog.   No doubt that you are all well [...]




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HR Productivity Lessons from America’s Most Productive CEOs

April 27, 2011

We all pay thousands of dollars on school to gain expertise in a particular field and advance our careers.  Despite spending all this money on education, many workers do not have a proper grasp on how to be productive. Productivity is one of those things that can’t be taught properly in a classroom. The same [...]




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